American Tax Help
SMS Privacy Policy
Last Updated: 5/10/2023
1. Introduction
This Privacy Policy outlines how American Tax Help ("we," "our," or "us") collects, uses, discloses, and safeguards information obtained through SMS (Short Message Service) communications. We are committed to protecting your privacy and ensuring the security of your personal information.
By opting into the messaging program, you agree to receive to receive recurring automated promotional and personalized marketing text (e.g. cart reminders, SMS and MMS) and service related (e.g. account notifications, payment reminders, etc) messages from Maskc, including text messages.
“American Tax Help uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.”
2. Information We Collect
When you interact with us through SMS, we may collect the following types of information:
Mobile Phone Number: We collect your mobile phone number when you opt in to receive SMS communications from us.
SMS Content: We collect the content of the SMS messages you send and receive through our platform.
Transactional Information: We may collect information related to the SMS messages you send or receive, such as the date and time of messages and message delivery status.
User Preferences: We may collect information about your communication preferences, such as the types of SMS messages you wish to receive.
3. How We Use Your Information
We use the information we collect through SMS communications for the following purposes:
Provide Services: To deliver SMS messages and services you have requested or subscribed to.
Communications: To send you SMS messages related to our products, services, promotions, and updates with your consent.
Operational Purposes: To manage and improve our SMS services, including troubleshooting, data analysis, and research.
Compliance: To comply with legal obligations, including record-keeping and regulatory requirements.
4. Disclosure of Your Information
We may disclose your information to the following parties:
Service Providers: We may share your information with third-party service providers who assist us in delivering SMS messages and managing our SMS communication platform.
Legal Obligations: We may disclose your information as required by law or in response to legal requests or proceedings.
Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, and the rights, privacy, safety, or property of our users or others.
5. Security Measures
We take reasonable measures to protect the information we collect through SMS communications from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices
You have the following choices regarding your information:
Opt-Out: You may opt out of receiving SMS messages from us at any time by following the instructions provided in the SMS message or contacting us through the methods listed in the "Contact Us" section below.
Access and Update: You may request access to, correction, or deletion of your personal information by contacting us through the methods listed in the "Contact Us" section below.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our website with the "Last Updated" date.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our SMS communications, please contact us at:
855 602 7373
9. Consent
By using our SMS services, you consent to the terms of this Privacy Policy.
SMS Marketing
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.